COVID 19 Safety Practices

  • The office is cleaned and sanitized regularly throughout the day and professionally cleaned at night.

  • We ask patients to reschedule appointments if they or family member have respiratory issues, fever, or returned from a high risk area in the past two weeks. 

  • Please take your child’s temperature and any family member's temperature prior your appointment. Please cancel your appointment if you are unwell.

  • Please minimize only essential people to attend the appointment.

  • All staff and providers take their temperatures daily.

  • If you prefer to pay over the phone prior to your appointment please call 480-659-5563.

  • It is not possible to conduct a reliable psychological evaluation for a child if they are wearing a mask. Individuals who are not being evaluated may wear a mask. The provider may wear protective face covering or a mask. This will be discussed with you prior to your appointment.

  • All reasonable attempts to limit physical contact with your child will be made.

  • Please call with any questions or concerns.

Information About the Office

Please call with any questions

480-659-5563

Below you’ll find answers to some of the more common questions we have received. If you feel like you didn’t find the answer you were looking for, feel free to contact us for more information. 

Paperwork

After making your appointment you will be sent an email with your paperwork. Paperwork needs to be completed prior to your appointment. If you do not receive an email packet please call 480-569-5563. Due to the nature of the evaluation it is very important paperwork is completed prior to your appointment. If paperwork is not completed your appointment may be rescheduled. There is additional paperwork to be completed upon arrival to your appointment and we strive to make the most use of our time together.

Phone Calls

We receive a high volume of phone calls each day. Please leave a message and your call will be returned as soon as possible. We strive to return phone calls within 24 hours but typically return them in a few hours. Messages left on Fridays may not be returned until Monday.

Consent for Minors

Both biological parents will need to sign permission for the psychological assessment. Only one parent needs to attend the appointment but both will need to sign the permission form. If one parent has sole custody legal documentation will need to be provided prior to your appointment. If you have any questions about permission for minors please call 480-659-5563.

Cancellation/ Rescheduling

We strive to see individuals and their families as quickly as possible. Each appointment is a minimum of 2 hours for your individual assessment.  If you no longer need your appointment please let us know as soon as possible so we may meet the needs of another individual. If you or your child is sick the day of your appointment please let us know and we will reschedule your appointment. No show appointments will not be rescheduled.  

Assessment Services Only

No Counseling Services

We only provide psychological evaluations to help individuals and families receive accurate identification of psychological issues in order to develop appropriate and effective treatment plans. Many services that may be of assistance to individuals are not accessible without a psychological evaluation. We will put together recommendations and provide referrals based on the assessment results. We do not provide any counseling services.

Pre-Appointment Phone Call

You will receive a phone call prior to your appointment to discuss our policies and procedures.  Please make sure we have the best phone number to reach you.